Centre for Strategic Communication Excellence


I'm not beeping happy

Excited about AI? Then think again. This monologue provides a new take on AI and Industry 4.0. It’s a terrifying(?) view of the future written by Wayne and Connor Aspland (with a hat-tip to Red Dwarf’s Talkie Toaster).

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The 12 steps to strategic internal communication planning

Here are 12 steps that will help your communication efforts drive business results, build your reputation and earn you the role of trusted advisor and business partner.

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Get off the sidelines and into the game

Most communication professionals thrive on activity rather than producing business results and that puts them at risk.

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What's in a name? The quest to define journalism

Scholars and practitioners argue whether there is one, or multiple definitions, or whether journalism is an art, craft or science. The boundaries of journalism are becoming less discrete, as various ‘actors’ – journalists, citizens, hackers, data scientists, algorithm machines and platforms – interact in order to produce and disseminate information.

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The four things we know about communicating AI

There’s a lot we don’t know in these early days of the Fourth Industrial Revolution. There are, however, four things we do know. Understanding them could make a big difference to the way you approach AI moving forward.

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When Adding Value Is Real

A narrow view of communication makes it difficult to drive business results and create value.

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It’s time for communication professionals to step up to AI

The 2019 Communicating AI survey identified what's underway in organisations already communicating about AI and what can be done in an informed and decisive way.

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Communicating AI: Building the Playbook 2019

In this report, we continue to benchmark what communication professionals around the world are observing and doing in communication about artificial intelligence (AI).

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The General Data Protection Regulation (GDPR) And Its Implications For Communication Professionals

Ensuring that appropriate consent is given and respecting the personal data of our customers is the right thing to do from both an ethical and moral perspective.

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